888bet game Terms and Conditions

1.1 Introduction

This Terms and Conditions document ("Terms") forms a legally binding agreement between the 888bet game platform ("Platform", "Service", "we") and the user ("you", "Member"). The platform provides sports betting, casino games, live casino, slots, and other online entertainment services.

1.2 Key Definitions

• Platform: The 888bet game website, mobile application, and all associated digital services.
• Member: Any person registered on the platform who operates an active account.
• Balance: The total amount of funds held in a member's account, including both deposited funds and bonus funds.
• Wagering: The requirement to complete a specified amount of bets in order to make bonus funds withdrawable.
• KYC: Know Your Customer — the identity verification process that ensures account security and financial protection.
• Net Loss: The amount remaining after subtracting total winnings from total losses over a given period.

1.3 Applicability of Terms

These terms apply to all types of users — from new members to long-standing VIP members. By accessing, browsing, or using any service on the platform, you consent to these terms. Alongside these terms, our Privacy Policy and responsible gaming guidelines also govern your use.

2.1 Age Requirement

To open an account on the 888bet game platform and participate in any game or betting activity, you must be 21 years of age or older. Minors are strictly prohibited from using this platform. 888bet game may request documents for age verification at any time.

2.2 Registration Requirements

The following conditions must be met when creating an account:

• Each person may open only one account — multiple accounts for the same person are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• Withdrawals may be restricted until account verification is complete.
• The mobile number or email address provided at registration must be active and your own.
• 888bet game reserves the right to reject any application without giving a reason.

2.3 Single Account Rule

If multiple accounts are operated from the same person, household, home network, device, or payment method, 888bet game may close all such accounts and forfeit the associated balances. Using multiple accounts to obtain bonus benefits is specifically prohibited.

3.1 Login Credential Security

It is your responsibility to keep your 888bet game account username and password completely confidential. Sharing login details with any third party is strictly prohibited. Use a strong password to protect your account and change it regularly.

3.2 Unauthorised Use

If you notice any unauthorised activity or suspicious login on your account, you must immediately notify the 888bet game customer support team. 888bet game will not be held responsible for any account loss resulting from your own negligence or carelessness.

3.3 KYC Verification Process

To ensure the security of financial transactions, 888bet game may request the following documents:

• A clear photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• A document confirming ownership of the payment method
• A selfie or video verification request

If KYC verification is not completed, the withdrawal process may be put on hold. How 888bet game stores and uses your information is described in detail in our Privacy Policy.

4.1 Deposits

The minimum deposit amount on the 888bet game platform is ৳100. This minimum limit applies to all deposit methods. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Deposits are generally credited to your account instantly. For any technical issues, contact customer support and retain your transaction receipt.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to the same payment method used for the deposit, unless 888bet game approves an alternative arrangement.

• Once a withdrawal request has been submitted, cancellation may not be possible if processing has already begun.
• Withdrawal requests may remain on hold until KYC verification is complete.
• Withdrawals cannot be completed if the wagering requirements of any active bonus have not been met.
• Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.3 Transaction Responsibility

It is the member's own responsibility to ensure the accuracy of all financial transactions. If funds are sent to the wrong destination due to incorrect information, 888bet game is generally unable to recover them. If you suspect any irregularity in a transaction, notify the support team immediately.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. The wagering requirement for this bonus is 10 times the bonus amount — meaning a ৳1,000 bonus requires ৳10,000 in bets to be completed.

5.2 Other Promotions

• Weekly 888bet game Recharge Offer: 20% of deposit, up to ৳5,000; wagering 15x; minimum deposit ৳100.
• 888bet game Slots Fun Bonus: 30% of deposit, up to ৳4,000; wagering 20x; minimum deposit ৳100.
• Birthday Special Reward: Up to ৳1,500; wagering 10x; account must be verified.
• Refer a Friend Promotion: Up to ৳2,000; wagering 12x; applicable once the referred friend completes their first deposit.
• Weekend Cricket Deposit Offer: 25% of deposit, up to ৳6,000; wagering 18x; minimum deposit ৳100.

5.3 General Bonus Terms

• Multiple bonuses cannot be active at the same time unless specifically approved.
• If a withdrawal is made before wagering requirements are met, the bonus and any bonus-related winnings will be forfeited.
• If evidence of bonus abuse is found, 888bet game reserves the right to close the account and forfeit the balance.
• Promotional offers may be changed or cancelled without prior notice.

6.1 Finality of Bets

Once confirmed, a bet cannot be changed or cancelled unless 888bet game approves it due to a technical error. Members must carefully check all details before placing a bet.

6.2 Betting Limits

888bet game sets minimum and maximum betting limits for each game or event. These limits may change at any time and may vary depending on VIP level.

6.3 Technical Errors

If a technical error in the software or server produces an abnormal result, 888bet game reserves the right to void or correct those transactions. In the event of an issue with a game provider's server, that provider's own policy may apply.

6.4 Special Conditions for Sports Betting

• If an event is cancelled, bets are generally refunded.
• If a match is abandoned or postponed, 888bet game will make a decision in accordance with the applicable rules.
• In the event of odds changes, the odds at the time the bet was placed are considered final.
• In case of a dispute over a score or result, the official federation's result will be considered final.

7.1 Set Your Own Limits

On the 888bet game platform, you can set your own deposit limits, session time limits, and betting limits. If you feel the need, you can also voluntarily request a temporary or permanent account break.

7.2 Signs of Problem Gaming

If you notice that gaming is affecting your daily life, family, or financial situation, it is time to seek help. Visit our Responsible Gaming page for detailed guidance and ways to get support.

7.3 Protection of Minors

If your device is accessible to minors, log out of your account after each session and keep your login details private. Anyone under the age of 21 is prohibited from using 888bet game.

8.1 Strictly Prohibited Activities

The following activities are completely prohibited on the 888bet game platform:

• Placing bets using bots, automated software, or any unauthorised technology.
• Deliberately exploiting system errors or programming flaws.
• Attempting to hack or gain unauthorised access to another member's account.
• Using the platform for money laundering or any illegal financial activity.
• Collusion — meaning multiple members working together to gain an advantage over other members.
• Using risk-free betting strategies to obtain bonus benefits (bonus abuse).
• Using the 888bet game name, logo, or identity to mislead others.

8.2 Consequences of Fraud

If evidence of any of the prohibited activities above is found, 888bet game may immediately close the relevant account, forfeit all balances, and take any necessary legal action. Appeals against such decisions may not be accepted.

9.1 Ownership Rights

All content on the 888bet game platform — including logos, designs, software, game interfaces, text, graphics, and databases — is intellectual property owned by 888bet game or its authorised partners.

9.2 Limited Licence to Use

You are granted a limited licence to use the platform for personal, non-commercial purposes only. Reproducing, distributing, modifying, or using any element of the platform for commercial purposes without the prior written consent of 888bet game is prohibited.

9.3 Third-Party Games

Games from all game providers — including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — are the intellectual property of their respective companies. 888bet game only hosts those games on its platform.

10.1 Service Availability

We make every effort to ensure uninterrupted availability of the 888bet game platform. However, the service may be temporarily disrupted due to maintenance, technical issues, or external factors. 888bet game is not liable for any loss caused by such interruptions.

10.2 Third-Party Services

888bet game does not accept full responsibility for any issues arising from payment gateways, game providers, or other third-party services. However, 888bet game will always do its best to assist in resolving such issues.

10.3 Liability for Financial Loss

Any financial loss arising from gaming or betting is entirely the member's own responsibility. 888bet game makes no guarantee of winnings and is not liable for the consequences of any financial decisions related to gaming. In any case, 888bet game's maximum liability shall not exceed the amount of the transaction in question.

How your personal data is collected, stored, processed, and kept secure is described in detail in 888bet game's Privacy Policy. The Privacy Policy applies with the same importance as these terms and conditions.

11.1 Purpose of Data Collection

• Account verification and security.
• Payment processing and financial transaction management.
• Providing customer support services.
• Meeting legal obligations, including AML (Anti-Money Laundering) requirements.
• Improving platform services.

11.2 Data Security

888bet game uses SSL encryption technology to keep your data secure. Your data is shared with third parties only to the extent necessary for payment processing or compliance with legal obligations.

12.1 Rights of 888bet game

888bet game may temporarily suspend or permanently close any account without prior notice in any of the following circumstances:

• Violation of any clause of these terms and conditions.
• Failure to provide required documents for KYC verification.
• Suspicion of fraud, deception, or illegal activity.
• Order from a court or law enforcement authority.
• Extended period of inactivity.

12.2 Member's Right to Close Account

You may request closure of your account at any time by contacting customer support. Any active bets will be settled before the account is closed, and any withdrawable balance will be returned.

12.3 Inactive Accounts

If there are no transactions for an extended period, the account may be marked as inactive and 888bet game may take administrative action. Log in regularly to keep your account active.

13.1 How to Submit a Complaint

If you have a dispute or complaint, first contact the 888bet game customer support team. When submitting a complaint, include the following information:

• Account username and registered mobile number
• Date, time, and details of the incident
• ID of the relevant transaction or bet
• Screenshots or other documents as evidence

13.2 Resolution Timeframe

888bet game takes every complaint seriously and tries to provide a resolution within a reasonable time. Additional investigation may be required for complex disputes. For general questions, please visit our Frequently Asked Questions page.

13.3 Final Decision

In resolving disputes, the decision of 888bet game's management shall be considered final. Technical logs and server records will be treated as the official evidence.

14.1 Right to Amend

888bet game reserves the right to revise, change, or update these terms and conditions at any time. Amended terms and conditions shall be considered effective upon publication on the platform.

14.2 Notice of Changes

For significant changes, 888bet game may send a notification to the registered email address or display a special notice on the platform. However, it is each member's own responsibility to review these terms and conditions regularly.

14.3 Meaning of Continued Use

If you continue to use the platform after updated terms and conditions are published, you will be considered to have agreed to the new terms. If you do not agree to the new terms, please request closure of your account.

If you have any questions about these terms and conditions or need assistance, please contact the 888bet game customer support team. Our support service is available seven days a week, 24 hours a day.

15.1 Contact Methods

• Live Chat: Use live chat from any page on the platform for immediate assistance — available in both Bengali and English.
• Email: [email protected]

15.2 For More Information

To learn more about 888bet game and understand the range of our services, read the About Us page. Along with these terms and conditions, please also read the related policies carefully.